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Frequently Asked Questions
Collection & Delivery:
Collection is welcome. By car we are located at Unit 2C, Copeland Park, Peckham, London SE15 3SN. There is access to Parking close by and access to load on collection. We are easy to reach by public transport, just 2 minute walk from Peckham Rye overground station. There are numerous bust stops within easy reach, just 2 minute walk from Rye Lane bus routes and both Peckham bus terminal is a short 10 minute walk away.
Should you require delivery we use a third party courier service. Delivery costs include one man with van. The driver will help you take the item to the ground floor.
Delivery is charged as follows:
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Peckham (SE15 postcode) - £25 or free for orders over £300
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London Zone 1 & 2 - £35
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London Zone 3 & 4 - £45
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London Zone 5 - £55
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Outer London and Major UK city's £65 (cost is for 1 item, multiple items will incur a £10 charge per extra item).
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For areas not included in the above rates please contact us with a postcode to quote.
Please note:
The quoted delivery costs are to the ground floor. Should you require a 2 person delivery or further assistance please contact us before purchase as this can incur additional costs.
Should you want to arrange your own courier we will happily work with you to arrange a suitable collection date and time.
Do We Hold items?
We don't consider an item to be sold until a paid order comes through. We don't hold items based on interest shown. All items are sold on a first come first served basis.
Electrical Items:
We will advise if electrical items appear to be in working order or not however all electrical items are untested by a qualified electrician and are offered for sale on the basis that the buyer should have the item checked by a qualified electrician before use.
Soft Furnishings:
Please note as our items are pre used they may not carry a fire safety tag. It should not be assumed that retro and vintage items meet today's UK fire safety standards.
Do We source items:
No. sorry we don't have the capacity to provide this service.
Do We buy items:
Most of our items are bought in bulk at trade rates. if you are looking to sell an item to us you are welcome to send us an image of the item with and idea of location and what you are looking to achieve, we can then come back to you.
we don't buy wardrobe's, bed's, white goods and TV's
Purchasing Re-Loved Items:
Our items are in vintage condition and therefore we take care to clearly show any imperfections in our images and descriptions and offer a realistic impression of each item to the buyer before they commit to any purchase. We also recommend the buyer view any product before purchasing.
Storage:
We don't have the storage capacity to hold items once an order comes through. We will aim to deliver that item within 7 days within London (usually within 1 to 4 days). National delivery times will vary however we do aim to deliver as soon as possible. We will contact you to confirm the earliest possible delivery date.